Last updated
January 01, 2024
This privacy notice for
Exciting Instruments Limited
- Visit our website
at excitinginstruments.com , or any website of ours that links to this privacy notice
- Engage with us in other related
ways, including any sales, marketing, or events
Questions or
concerns? Reading this privacy notice will help you
understand your privacy rights and choices. If you do not agree with our
policies and practices, please do not use our Services. If you still
have any questions or concerns, please contact us at [email protected]
.
SUMMARY OF KEY
POINTS
This summary provides key points from
our privacy notice, but you can find out more details about any
of these topics by clicking the link following each key point or
by using our table of contents below to find the section you are
looking for. You can also click here to go directly
to our table of contents.
What personal information do we
process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with Exciting Instruments Limited
Do we process any sensitive personal
information?
Do we receive any information from third
parties?
How do we process your
information? We process your information to provide, improve,
and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for
other purposes with your consent. We process your information only when we have
a valid legal reason to do so. Click here to learn
more.
In what situations and with which
How do we keep your information
safe? We have
What are your rights? Depending
on where you are located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information. Click here to learn
more.
How do you exercise your rights?
The easiest way to exercise your rights is by filling out our data subject
request form available
Want
to learn more about what Exciting Instruments Limited
TABLE OF
CONTENTS
1. WHAT
INFORMATION DO WE
COLLECT?
Personal information
you disclose to us
In
Short: We
collect personal information
that you provide to
us.
We collect personal information that you
voluntarily provide to us when you
Personal Information Provided by
You. The personal information that we collect depends
on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal
information we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
usernames
-
passwords
-
contact preferences
-
institution / company
Sensitive Information.
All personal information that you provide
to us must be true, complete, and accurate, and you must notify us of
any changes to such personal information.
Information automatically
collected
In
Short: Some
information — such as your
Internet Protocol (IP) address
and/or browser and device
characteristics — is collected
automatically when you visit our
Services.
We automatically collect certain
information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating
system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain
the security and operation of our Services, and for our internal
analytics and reporting purposes.
The information we collect includes:
- Log and Usage Data. Log
and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when
you access or use our Services and which we record in log files.
Depending on how you interact with us, this log data may include
your IP address, device information, browser type, and settings
and information about your activity in the Services (such as the date/time
stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you
use), device event information (such as system activity, error
reports (sometimes called
'crash dumps' ), and hardware settings).
- Device Data. We collect
device data such as information about your computer, phone,
tablet, or other device you use to access the Services.
Depending on the device used, this device data may include
information such as your IP address (or proxy server), device
and application identification numbers, location, browser type,
hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
- Location Data. We collect
location data such as information about your device's location,
which can be either precise or imprecise. How much information
we collect depends on the type and settings of the device you
use to access the Services. For example, we may use GPS and
other technologies to collect geolocation data that tells us
your current location (based on your IP address). You can opt
out of allowing us to collect this information either by
refusing access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you
may not be able to use certain aspects of the Services.
2. HOW DO
WE PROCESS YOUR
INFORMATION?
In
Short: We
process your information to
provide, improve, and administer
our Services, communicate with
you, for security and fraud
prevention, and to comply with
law. We may also process your
information for other purposes
with your
consent.
We process your personal
information for a variety of reasons, depending on how you
interact with our Services, including:
- To facilitate account
creation and authentication and otherwise manage user
accounts. We may process your information so
you can create and log in to your account, as well as keep your
account in working order.
- To deliver and
facilitate delivery of services to the
user. We may process your information
to provide you with the requested service.
- To respond
to user inquiries/offer support to
users. We may process your
information to respond to your inquiries and
solve any potential issues you might have with
the requested service.
- To
send administrative information
to you. We may process
your information to send you details
about our products and services, changes
to our terms and policies, and other
similar information.
- To
request
feedback. We
may process your
information when
necessary to
request feedback
and to contact
you about your
use of our
Services.
- To
send you
marketing
and
promotional
communications. We
may process the
personal
information you
send to us for
our marketing
purposes, if
this is in
accordance with
your marketing
preferences. You
can opt out of
our marketing
emails at any
time. For more
information, see
-
To
identify
usage
trends.
We
may
process
information
about
how
you
use
our
Services
to
better
understand
how
they
are
being
used
so
we
can
improve
them.
-
To
determine
the
effectiveness
of
our
marketing
and
promotional
campaigns.
We
may
process
your
information
to
better
understand
how
to
provide
marketing
and
promotional
campaigns
that
are
most
relevant
to
you.
-
To
save
or
protect
an
individual's
vital
interest.
We
may
process
your
information
when
necessary
to
save
or
protect
an
individual’s
vital
interest,
such
as
to
prevent
harm.
3.
WHAT
LEGAL
BASES
DO
WE
RELY
ON
TO
PROCESS
YOUR
INFORMATION?
In
Short: We
only
process
your
personal
information
when
we
believe
it
is
necessary
and
we
have
a
valid
legal
reason
(i.e.
legal
basis)
to
do
so
under
applicable
law,
like
with
your
consent,
to
comply
with
laws,
to
provide
you
with
services
to
enter
into
or
fulfil
our
contractual
obligations,
to
protect
your
rights,
or
to
fulfil
our
legitimate
business
interests.
If
you
are
located
in
the
EU
or
UK,
this
section
applies
to
you.
The
General
Data
Protection
Regulation
(GDPR)
and
UK
GDPR
require
us
to
explain
the
valid
legal
bases
we
rely
on
in
order
to
process
your
personal
information.
As
such,
we
may
rely
on
the
following
legal
bases
to
process
your
personal
information:
-
Consent. We
may
process
your
information
if
you
have
given
us
permission
(i.e.
-
Performance
of
a
Contract.
We
may
process
your
personal
information
when
we
believe
it
is
necessary
to
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
-
Send
users
information
about
special
offers
and
discounts
on
our
products
and
services
-
-
Support
our
marketing
activities
-
Understand
how
our
users
use
our
products
and
services
so
we
can
improve
user
experience
-
Legal
Obligations.
We
may
process
your
information
where
we
believe
it
is
necessary
for
compliance
with
our
legal
obligations,
such
as
to
cooperate
with
a
law
enforcement
body
or
regulatory
agency,
exercise
or
defend
our
legal
rights,
or
disclose
your
information
as
evidence
in
litigation
in
which
we
are
involved.
-
Vital
Interests.
We
may
process
your
information
where
we
believe
it
is
necessary
to
protect
your
vital
interests
or
the
vital
interests
of
a
third
party,
such
as
situations
involving
potential
threats
to
the
safety
of
any
person.
In
Short: We
may
share
information
in
specific
situations
described
in
this
section
and/or
with
the
following
categories
of
third
parties.
Vendors,
Consultants,
and
Other
Third-Party
Service
Providers.
We
may
share
your
data
with
third-party
vendors,
service
providers,
contractors,
or
agents
(
'third
parties'
)
who
perform
services
for
us
or
on
our
behalf
and
require
access
to
such
information
to
do
that
work.
We
have
contracts
in
place
with
our
third
parties,
which
are
designed
to
help
safeguard
your
personal
information.
This
means
that
they
cannot
do
anything
with
your
personal
information
unless
we
have
instructed
them
to
do
it.
They
will
also
not
share
your
personal
information
with
any
organisation
apart
from
us.
They
also
commit
to
protect
the
data
they
hold
on
our
behalf
and
to
retain
it
for
the
period
we
instruct.
The
categories
of
third
parties
we
may
share
personal
information
with
are
as
follows:
-
Data Analytics Services
We
also
may
need
to
share
your
personal
information
in
the
following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5.
HOW
LONG
DO
WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep
your
information
for
as
long
as
necessary
to
fulfil
the
purposes
outlined
in
this
privacy
notice
unless
otherwise
required
by
law.
We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
privacy
notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting,
or
other
legal
requirements).
No
purpose
in
this
notice
will
require
us
keeping
your
personal
information
for
longer
than
the
period
of
time
in
which
users
have
an
account
with
us
.
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymise
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
6.
HOW
DO
WE
KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim
to
protect
your
personal
information
through
a
system
of
organisational
and
technical
security
measures.
We
have
implemented
appropriate
and
reasonable
technical
and
organisational
security
measures
designed
to
protect
the
security
of
any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over
the
Internet
or
information
storage
technology
can
be
guaranteed
to
be
100%
secure,
so
we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or
other
unauthorised
third
parties
will
not
be
able
to
defeat
our
security
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we
will
do
our
best
to
protect
your
personal
information,
transmission
of
personal
information
to
and
from
our
Services
is
at
your
own
risk.
You
should
only
access
the
Services
within
a
secure
environment.
7.
DO
WE
COLLECT
INFORMATION
FROM
MINORS?
In
Short: We
do
not
knowingly
collect
data
from
or
market
to
children
under
18
years
of
age.
We
do
not
knowingly
solicit
data
from
or
market
to
children
under
18
years
of
age.
By
using
the
Services,
you
represent
that
you
are
at
least
18
or
that
you
are
the
parent
or
guardian
of
such
a
minor
and
consent
to
such
minor
dependent’s
use
of
the
Services.
If
we
learn
that
personal
information
from
users
less
than
18
years
of
age
has
been
collected,
we
will
deactivate
the
account
and
take
reasonable
measures
to
promptly
delete
such
data
from
our
records.
If
you
become
aware
of
any
data
we
may
have
collected
from
children
under
age
18,
please
contact
us
at
[email protected]
.
8.
WHAT
ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
In
some
regions,
such
as
the
European
Economic
Area
(EEA)
and
United
Kingdom
(UK)
,
you
have
rights
that
allow
you
greater
access
to
and
control
over
your
personal
information.
You
may
review,
change,
or
terminate
your
account
at
any
time.
In
some
regions
(like
the
EEA
and
UK
),
you
have
certain
rights
under
applicable
data
protection
laws.
These
may
include
the
right
(i)
to
request
access
and
obtain
a
copy
of
your
personal
information,
(ii)
to
request
rectification
or
erasure;
(iii)
to
restrict
the
processing
of
your
personal
information;
and
(iv)
if
applicable,
to
data
portability.
In
certain
circumstances,
you
may
also
have
the
right
to
object
to
the
processing
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below.
We
will
consider
and
act
upon
any
request
in
accordance
with
applicable
data
protection
laws.
If
you
are
located
in
the
EEA
or
UK
and
you
believe
we
are
unlawfully
processing
your
personal
information,
you
also
have
the
right
to
complain
to
your
local
data
protection
supervisory
authority.
You
can
find
their
contact
details
here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If
you
are
located
in
Switzerland,
the
contact
details
for
the
data
protection
authorities
are
available
here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing
your
consent:
If
we
are
relying
on
your
consent
to
process
your
personal
information,
which
may
be
express
and/or
implied
consent
depending
on
the
applicable
law,
you
have
the
right
to
withdraw
your
consent
at
any
time.
You
can
withdraw
your
consent
at
any
time
by
contacting
us
by
using
the
contact
details
provided
in
the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below
.
However,
please
note
that
this
will
not
affect
the
lawfulness
of
the
processing
before
its
withdrawal
nor,
when
applicable
law
allows,
will
it
affect
the
processing
of
your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
Opting
out
of
marketing
and
promotional
communications: You
can
unsubscribe
from
our
marketing
and
promotional
communications
at
any
time
by
clicking
on
the
unsubscribe
link
in
the
emails
that
we
send,
or
by
contacting
us
using
the
details
provided
in
the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below.
You
will
then
be
removed
from
the
marketing
lists.
However,
we
may
still
communicate
with
you
—
for
example,
to
send
you
service-related
messages
that
are
necessary
for
the
administration
and
use
of
your
account,
to
respond
to
service
requests,
or
for
other
non-marketing
purposes.
Account
Information
If
you
would
at
any
time
like
to
review
or
change
the
information
in
your
account
or
terminate
your
account,
you
can:
-
Contact us using the contact information provided.
Upon
your
request
to
terminate
your
account,
we
will
deactivate
or
delete
your
account
and
information
from
our
active
databases.
However,
we
may
retain
some
information
in
our
files
to
prevent
fraud,
troubleshoot
problems,
assist
with
any
investigations,
enforce
our
legal
terms
and/or
comply
with
applicable
legal
requirements.
If
you
have
questions
or
comments
about
your
privacy
rights,
you
may
email
us
at
[email protected]
.
9.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web
browsers
and
some
mobile
operating
systems
and
mobile
applications
include
a
Do-Not-Track
(
'DNT'
)
feature
or
setting
you
can
activate
to
signal
your
privacy
preference
not
to
have
data
about
your
online
browsing
activities
monitored
and
collected.
At
this
stage
no
uniform
technology
standard
for
recognising
and
implementing
DNT
signals
has
been
finalised
.
As
such,
we
do
not
currently
respond
to
DNT
browser
signals
or
any
other
mechanism
that
automatically
communicates
your
choice
not
to
be
tracked
online.
If
a
standard
for
online
tracking
is
adopted
that
we
must
follow
in
the
future,
we
will
inform
you
about
that
practice
in
a
revised
version
of
this
privacy
notice.
10.
DO
CALIFORNIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if
you
are
a
resident
of
California,
you
are
granted
specific
rights
regarding
access
to
your
personal
information.
California
Civil
Code
Section
1798.83,
also
known
as
the
'Shine
The
Light'
law,
permits
our
users
who
are
California
residents
to
request
and
obtain
from
us,
once
a
year
and
free
of
charge,
information
about
categories
of
personal
information
(if
any)
we
disclosed
to
third
parties
for
direct
marketing
purposes
and
the
names
and
addresses
of
all
third
parties
with
which
we
shared
personal
information
in
the
immediately
preceding
calendar
year.
If
you
are
a
California
resident
and
would
like
to
make
such
a
request,
please
submit
your
request
in
writing
to
us
using
the
contact
information
provided
below.
If
you
are
under
18
years
of
age,
reside
in
California,
and
have
a
registered
account
with
Services,
you
have
the
right
to
request
removal
of
unwanted
data
that
you
publicly
post
on
the
Services.
To
request
removal
of
such
data,
please
contact
us
using
the
contact
information
provided
below
and
include
the
email
address
associated
with
your
account
and
a
statement
that
you
reside
in
California.
We
will
make
sure
the
data
is
not
publicly
displayed
on
the
Services,
but
please
be
aware
that
the
data
may
not
be
completely
or
comprehensively
removed
from
all
our
systems
(e.g.
backups,
etc.).
CCPA
Privacy
Notice
The
California
Code
of
Regulations
defines
a
'resident'
as:
(1)
every
individual
who
is
in
the
State
of
California
for
other
than
a
temporary
or
transitory
purpose
and
(2)
every
individual
who
is
domiciled
in
the
State
of
California
who
is
outside
the
State
of
California
for
a
temporary
or
transitory
purpose
All
other
individuals
are
defined
as
'non-residents'.
If
this
definition
of
'resident'
applies
to
you,
we
must
adhere
to
certain
rights
and
obligations
regarding
your
personal
information.
What
categories
of
personal
information
do
we
collect?
We
have
collected
the
following
categories
of
personal
information
in
the
past
twelve
(12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|